Client – a fully capable individual who places Orders on the website https://revolutioncurls.ru , or is indicated as a recipient of the Goods, or uses the Goods purchased on the website https://revolutioncurls.ru , exclusively for personal, family, home and other needs not related to the implementation of entrepreneurial activity.
Seller – Online Store – an Internet site owned by the Seller located on a server in Moscow and having an Internet address https://revolutioncurls.ru. It presents the goods offered by the Seller to his Clients for placing Orders, as well as the terms of payment and delivery of these Orders to Clients.
Website – https://revolutioncurls.ru
Product – an object of the material world, not withdrawn from civil circulation and presented for sale on the Site.
Order – a duly completed Client’s request for delivery to the specified address of the list of Products selected on the Site.
Client’s user account – the Client ‘s personal account in the online store, to which funds are credited in the event of the Client’s return or refusal from the previously paid Order. These funds are to be used as an advance payment for the subsequent Orders of the Client with the Seller, or returned to the Client in the manner in which the payment was made.
Delivery service is a third party that provides services for the delivery of Orders to Customers under an agreement with the Seller.
External site t – a site on the global Internet, a link to which is posted on the site https://revolutioncurls.ru/
Seller ‘s offer – an offer to conclude a contract for the purchase of goods, the descriptions of which are given on this Site, addressed to users of the Site and valid during the lifetime of the Site.
1.1. By ordering goods through the online store, the Client agrees to the Terms of sale of goods (hereinafter – the Terms) set out below.
1.2. These Conditions, as well as information about the Goods presented on the Site, are a public offer in accordance with Article 435 and Part 2 of Article 437 of the Civil Code of the Russian Federation.
1.3. The provisions of the Civil Code of the Russian Federation on retail sale and purchase (§ 2 Chapter 30), as well as the Law of the Russian Federation “On Protection of Consumer Rights” dated 07.02.1992 No. 2300-1 and other legal acts adopted in accordance with them apply to the relationship between the Client and the Seller. …
1.4. The Seller reserves the right to make changes to these Terms, in connection with which, the Client undertakes to regularly monitor changes in the Terms posted in the “Need help” section.
1.5. The Client agrees to the Terms by clicking the “Confirm Order” button at the last stage of ordering on the Site.
1.6. Acceptance of this offer (agreement) means the Buyer’s placing an order for the Goods in accordance with the terms of this offer and paying for the order in the amount of 100% under the terms of this Agreement.
1.7. The offer to conclude an agreement is valid within 3 working days from the date of placing the order by the Buyer on the website.
1.8. In accordance with subparagraph 1 of paragraph 3 of Art. 169 of the Tax Code of the Russian Federation, the Client agrees that the Seller does not issue an invoice for the transaction.
2. Registration on the Site
2.1. To place an Order, the Client must identify himself on the Site.
2.2. The Seller is not responsible for the accuracy and correctness of the information provided by the Client during registration.
2.3. The client undertakes not to disclose to third parties the login and password specified during registration. If the Client has any suspicions about the security of his login and password or the possibility of their unauthorized use by third parties, the Client undertakes to immediately notify the Seller by sending an email to the Customer Service. 2.4. The Client hereby agrees to receive from the Seller various informational sms-mailings, e-mails and other forms of sending / receiving information. The client gives his consent to the Seller for the processing of personal data (including collection, systematization, accumulation, storage, clarification (update, change), use, distribution (including transfer), depersonalization, blocking, destruction of personal data with automated processing and without the use of automation tools; recording on electronic media and their storage), incl. Full Name; floor; Date of Birth; registration address at the place of residence and actual residence address; type and data of the identity document; citizenship; phone number (home and mobile); the postal and e-mail address that became known to the Seller in connection with the fulfillment of mutual obligations by the Parties. Consent to the processing of personal data is valid from the moment it is submitted indefinitely. phone number (home and mobile); the postal and e-mail address that became known to the Seller in connection with the fulfillment of mutual obligations by the Parties. Consent to the processing of personal data is valid from the moment it is submitted indefinitely. phone number (home and mobile); the postal and e-mail address that became known to the Seller in connection with the fulfillment of mutual obligations by the Parties. Consent to the processing of personal data is valid from the moment it is submitted indefinitely.
3. Registration and terms of execution of the Order
3.1. The Customer’s order can be placed in the following ways: accepted by phone or placed by the Customer independently on the Site. The details of placing an order are described in the section “How to place an order”.
3.2. When placing an Order, the Client must indicate the following information:
- Name of the Client or Recipient of the Order
- delivery address of the order
- contact number
- e-mail address
3.3. After placing the order, the Client is provided with information about the expected date of transfer of the Order to the Delivery Service. This date means the period within which the Seller undertakes to transfer the Customer’s Order to the delivery Service chosen by him when placing the Order. The specified date depends on the availability of the ordered Goods in the Seller’s warehouse and the time required to process the Order.
3.4. If the Client has placed an Order for a Product that is not in the Seller’s warehouse at the time of acceptance of the order, the Seller informs the Client about it by phone call or sending an email. The message is sent to the email address specified during registration. The Client has the right to agree to accept the Goods in the quantity available from the Seller, or to cancel this item of the Goods from the Order. If the Client does not receive a response within 14 days, the Seller reserves the right to cancel this Product from the Order.
3.5. The deadline for receiving the Order by the Client depends on the address and region of delivery, the work of a particular Delivery Service, and does not directly depend on the Seller.
3.6. All information materials presented on the Site are for reference only and cannot fully convey reliable information about the properties and characteristics of the Goods, including colors, sizes and shapes. If the Client has any questions regarding the properties and characteristics of the Goods, before placing the Order, the Client must contact the Seller.
3.7. In the absence of the ordered Goods in the Seller’s warehouse, including for reasons beyond the control of the Seller, the Seller has the right to cancel the specified Goods from the Customer’s Order and notify the Customer about this by sending an email to the address indicated during registration or by phone call.
3.8. In case of cancellation of a fully or partially prepaid Order, the cost of the canceled Goods is returned by the Seller to the Client at his request in the same way in which the Goods were originally prepaid.
3.10. Features of the sale of discounted goods
3.10.1. The seller has the right to offer for sale a product that has shortcomings indicated in the description of the product on the website, as well as in the accompanying documentation for the product.
3.10.2. If the client discovers defects that were not agreed upon by the seller when selling the goods, the client has the right to make claims for free elimination of defects, replacement or termination of the contract provided for by law, if he proves that the defects arose before the transfer of the goods to the client or for reasons that arose before the transfer.
3.10.3. In all other respects, these Terms apply to discounted items.
4.1. The Seller will make every effort to comply with the delivery times indicated on the Site, however, delays in delivery are possible due to unforeseen circumstances that occurred through no fault of the Seller.
4.2. The risk of accidental loss or accidental damage to the Goods passes to the Client from the moment the Order is handed over to him and the recipient of the Order affixes the signature in the documents confirming the delivery of the Order. In case of non-delivery of the Order, the Seller refunds to the Client the cost of the Order prepaid by the Client and delivery after receiving confirmation of the loss of the Order from the Delivery Service.
4.3. The methods of delivery of goods are indicated on the Site, and are confirmed by the Buyer when ordering.
When the Client chooses delivery to the PICKPOINT SENDING TERMINAL, the parcel will be delivered to the cell of the corresponding terminal, in connection with which the Client will receive an sms notification with a unique access code. The storage period for the parcel in the terminal compartment is no more than 3 calendar days from the date of receipt of the unique access code. The Client hereby expresses his consent to receive messages of “PICKPOINT” (LLC “NETWORK OF AUTOMATED POINTS OF ISSUE”) of a service nature.
4.4. The cost of delivery for each Order is calculated individually, based on its weight, region and delivery method, in some cases it depends on the form of payment.
4.5. Upon delivery, the Order is handed over to the Client or to the person indicated as the Recipient of the Order. In the absence of the Client or the Recipient specified by him at the place of delivery, the Order is handed over to the person who presented the document confirming the placement or payment of the Order.
4.6. In order to avoid cases of fraud, as well as to fulfill the obligations assumed in clause 4.5., Upon delivery of the prepaid Order, the person delivering the Order has the right to request a document proving the identity of the Recipient, and also indicate the type and number of the document provided by the Recipient on the receipt for the Order. The Seller guarantees the confidentiality and protection of the Recipient’s personal information.
4.7. When transferring the Order, the Client must check the appearance and packaging of the Order, the quantity of the Goods in the Order, completeness, and assortment.
5. Payment for the Goods
5.1. The price of the Goods is indicated on the Site. In case of incorrect indication of the price of the Goods ordered by the Client, the Seller informs the Client as soon as possible to confirm the Order at the corrected price or to cancel the Order. If it is impossible to contact the Client, this Order is considered canceled. If the Order has been paid, the Seller returns the amount paid for the Order to the Client.
5.2. The price of the Goods on the Site can be changed by the Seller unilaterally. All changes take effect immediately after publication, and are considered brought to the attention of the Buyer from the moment of such publication on the Site. At the same time, the price for the Goods ordered and paid by the Client cannot be changed.
5.3. Methods of payment for the Goods are indicated on the Site in the section “Payment Methods”.
5.4. In case of prepayment of the Goods, the Order is accepted for processing only after the Client’s funds are credited to the Seller’s account. At the same time, the Goods for the Order are not reserved, and the Seller cannot guarantee the availability of the Goods in the Seller’s warehouse specified at the time of placing the Order, as a result, the processing time of the Order may increase.
5.5. Features of payment for the Goods using bank cards and electronic payment systems (or electronic payment systems).
5.5.1. In accordance with the regulation of the Central Bank of the Russian Federation “On the issue of bank cards and on transactions performed using payment cards” dated December 24, 2004 No. 266-P, transactions on bank cards are performed by the cardholder or his authorized person.
5.5.2. When making payment for the Goods using a bank card, the Client must present an identity document.
5.5.3. Bank card transactions are authorized by the bank. If the bank has reason to believe that the operation is fraudulent, then the bank has the right to refuse to carry out this operation. Fraudulent transactions with bank cards fall under Article 159 of the Criminal Code of the Russian Federation. According to Article 159 of the Criminal Code of the Russian Federation, fraud is considered to be theft of someone else’s property or the acquisition of the right to someone else’s property by deception or abuse of trust and is punishable by a fine of up to 120,000 rubles or in the amount of the convict’s salary or other income for a period of up to 1 year, or compulsory work for up to 180 hours, or correctional labor for a term of 6 months to 1 year, or arrest for a term of 2 to 4 months, or imprisonment for a term of up to 2 years.
5.5.4. In order to avoid cases of various kinds of illegal use of bank cards when paying, all Orders placed on the Site and prepaid by bank card are checked by the Seller. According to the Rules of international payment systems, in order to verify the identity of the owner and his eligibility to use the card, the Client who has placed such an order is obliged, upon request from the Seller’s employee, to provide a copy of two pages of the bank card holder’s passport – a spread with a photo, as well as a copy of the bank card with both sides (the card number must be covered, except for the last four digits). The Seller reserves the right to cancel the Order without giving a reason, including in case of failure to provide the specified documents by the Client (by fax or e-mail in the form of scanned copies) within 14 days from the date of placing the Order or if there is doubt about their authenticity. The cost of the Order is returned to the owner’s card.
5.5.5. If the Buyer chooses the payment option “online payment by credit card” or “online payment by electronic money”, as well as all other online payment options, the offer to conclude an agreement is valid within 3 working days from the moment the order is placed by the Buyer; in case of non-receipt of funds for the placed Order from the Buyer, the contract is considered not concluded at the initiative of the Buyer, the reservation of the goods is canceled and the availability of the ordered goods after 3 working days from the date of placing the Order by the Buyer is not guaranteed.
5.6. The Seller has the right to provide the Client with discounts on the Goods and establish a bonus program. The types of discounts, bonuses, the procedure and conditions for accrual are indicated on the Site and can be changed by the Seller unilaterally.
5.7. The seller has the right to establish discounts in order to promote a particular method of payment or delivery of the Goods. In this case, the Seller may limit the conditions for the discounts.
5.8. When carrying out marketing activities involving the investment of any objects in the orders of the Client, the delivery of these investments is carried out at the expense of the Client. To refuse the investment, the Client must contact the Customer Service.
6. Return of the Goods
6.1. Return of goods of proper quality.
6.1.1. The client has the right to refuse the ordered Goods at any time before receiving it, and after receiving the Goods – within 30 days, not counting the date of purchase. The return of a good quality product is possible if its presentation and consumer properties are preserved (the presence of original, intact packaging, documents with which the goods were handed over to the Client, no traces of operation), as well as a document confirming the fact and conditions of purchase of the specified goods.
6.1.2. The Client does not have the right to refuse the Goods of good quality, having individually defined properties, if the specified Goods can be used exclusively by the Client who buys it.
6.1.3. If the Client refuses the Goods in accordance with clause 6.1.1. Of the Conditions, the Seller returns to him the cost of the returned Goods, with the exception of the Seller’s expenses for the delivery of the returned Goods from the Client, no later than 10 days from the date the Seller receives the written application from the Client and the return of the purchased goods by the Client. Also, the cost of delivery when purchasing goods is not subject to compensation to the Client. When returning the goods, the Seller has the right to carry out a quality check / examination of the returned goods in order to confirm the preservation of the presentation and consumer properties.
6.2. Return of goods of inadequate quality
6.2.1. The Client may return the Product of inadequate quality to the manufacturer or the Seller and demand a refund of the amount paid within the warranty period, the expiration date, or, if such a period has not been established, within a reasonable period not exceeding two years. The client may also demand replacement of the Product of inadequate quality or elimination of defects.
6.2.2. In all other respects, the parties are guided by the current legislation of the Russian Federation.
6.3. Refund of funds
6.3.1. Funds are subject to return to the Client in the manner used by the Client when paying.
6.3.2. If the refund is not carried out simultaneously with the return of the goods by the Client, the refund of the specified amount is made by the Seller by transferring the corresponding amount to the bank account of the Client.
6.4. Procedure in case the seller violates the terms of the assortment (re-grading).
6.4.1. In case of transfer of the Goods in violation of the conditions on the assortment, the rules of Art. 468 of the Civil Code of the Russian Federation.
6.4.2. In the event that a Product is found in the Order that does not correspond to the ordered assortment (re-grading), the Client has the right, upon transfer of the order, to refuse this Product and demand replacement for the Product in the assortment provided for by the Order, or a refund for the actually not transferred Product.
6.4.3. Goods handed over to the Client in violation of the assortment condition are subject to return to the Seller. If the Client accepts this Product, the Seller has the right to demand from the Client payment for this Product at the price set by the Seller for this Product on the Site at the time of transfer of the Product. If the actually transferred Product is not in the Seller’s assortment presented on the Site at the time of the transfer of the Product, this Product is paid at the price agreed with the Seller.
6.4.4. Replacement of goods that do not correspond to the Order for the assortment is carried out by placing a new order as agreed by the parties – the Seller or the Client – with payment from the User account, which reflects the cost of the actually not transferred Goods.
6.4.5. If it is impossible to replace the Goods, the Seller notifies the Client about this by sending a message to the email address specified by the Client during registration, and the funds actually paid for the non-transferred goods are returned in the manner provided for in clause 6.4.6.
6.4.6. The funds paid by the Client for the actually not transferred Goods are credited to the Client’s User Account and are subject to return within 10 days from the date of receipt of the Client’s written application for the refund. The refund of the amount paid for the goods is carried out in the same way in which the payment was made.
6.5. Procedure if the Seller violates the terms of quantity.
6.5.1. When transferring the Order, the Client is obliged to check the number of Products in the Order. If, during the transfer of the Order by the Client, discrepancies in the quantity of the Goods in the Order are found, the Client is obliged, in the presence of the representative of the Seller or the carrier, to draw up an Act on the discrepancy in quantity.
6.5.2. If the Seller has transferred to the Client a smaller quantity of the Goods than specified in the Order (non-delivery), the Client, upon transfer of the Order, has the right to accept the Goods in the part corresponding to the Order and demand to transfer the missing quantity of the Goods, or, if the missing Goods were paid, refuse the Order in the part of the missing Goods and demand a refund for the missing Product.
6.5.3. The transfer of the missing Goods is carried out by placing a new Order as agreed by the parties – the Seller or the Client, subject to the provision by the Client of an Act of Discrepancy (Act of Non-Investment) drawn up in accordance with clause 6.5.1.
6.5.4. If the missing Product has been prepaid by the Client, its cost is reflected in the User account, which is selected as a method of payment for the new Order. If the missing Product was not paid for by the Client, it is paid for in any available way chosen by the Client or the Seller in agreement with the Client, when placing a new Order.
6.5.5. If it is impossible to transfer the missing Product, the Seller notifies the Client by sending a message to the email address specified by the Client during registration, and the money actually paid for the missing product is returned in the manner provided for in clause 6.5.6.
6.5.6. The funds paid by the Client for the missing Goods are reflected in the Client’s User Account and must be returned within 10 days from the date of receipt of the Client’s written application for the return of funds, as well as the Discrepancy Act (Non-Investment Act) for the amount drawn up in the manner of cl. 6.5.1. The refund of the amount paid for the goods is carried out in the same way in which the payment was made.
6.5.7. In case of violation by the Client of clause 6.5.1 in terms of drawing up the Act, the Seller has the right to refuse the Client to satisfy the claims for the amount of the transferred Goods.
7. Intellectual property
7.1. All textual information and graphic images on the Site are the property of the Seller and / or its contractors.
8. Warranties and liability
8.1. The Seller is not responsible for damage caused to the Client as a result of improper use of the Products ordered on the Site.
8.2. The Seller is not responsible for the content and operation of the External Sites.
8.3. The Seller has the right to assign or in any other way transfer his rights and obligations arising from his relationship with the Client to third parties.
8.4. The Client undertakes not to use the ordered Goods for business purposes.
9. Confidentiality and protection of personal information
9.1. Provision of information by the Client:
9.1.1. When registering on the Site, the Client provides the following information: Surname, First name, email address, password to access the Site.
9.2. By providing his personal data when registering on the site, the Client agrees to their processing by the Seller, including for the purpose of promoting the goods and services by the Seller.
9.2.1. If the Client does not want his personal data to be processed, then he must contact the Seller’s Customer Service through the contact information indicated on the Site. In this case, all information received from the Client (including the login and password) is deleted from the Seller’s client base and the Client will not be able to place Orders on the Site.
9.3. Use of information provided by the Client and received by the Seller.
9.3.1 The seller uses the information:
- to identify the Client on the Site;
- to fulfill their obligations to the Client;
- to evaluate and analyze the work of the Site;
- to determine the winner in promotions conducted by the Seller.
9.3.2. The Seller has the right to send advertising and information messages to the Client. If the Client does not want to receive mailings from the Seller, he must change the appropriate subscription settings in the Personal section on the Site. To enter, you must enter your username and password.
9.4. Disclosure of information received by the Seller:
9.4.1. The Seller undertakes not to disclose the information received from the Client. The provision by the Seller of information to agents and third parties acting on the basis of an agreement with the Seller to fulfill obligations to the Client is not considered a violation.
9.4.2. Disclosure of information in accordance with reasonable and applicable legal requirements is not considered a violation of obligations.
9.5. The seller has the right to use the “cookies” technology. “Cookies” do not contain confidential information and are not transferred to third parties.
9.6. The seller receives information about the ip-address of the website visitor https://revolutioncurls.ru . This information is not used to identify the visitor.
9.7. The seller is not responsible for the information provided by the Client on the Site in a public form.
10. Full corporate name of the Seller: Individual entrepreneur Kovalenkov Roman Alexandrovich ( TIN: 673100136675)
11. Other conditions
11.1. The law of the Russian Federation applies to the relationship between the Client and the Seller.
11.2. In the event of any questions and claims from the Client, he must contact the Seller’s Customer Service by phone or e-mail indicated on the Site. The parties will try to resolve all disputes that arise through negotiations; if an agreement is not reached, the dispute will be referred to a judicial authority in accordance with the current legislation of the Russian Federation.
11.3. The recognition by the court of the invalidity of any provision of these Terms and Conditions does not entail the invalidity of the remaining provisions.